The Teatre Nacional de Catalunya is committed to making its websites and mobile applications accessible, in accordance with Royal Decree 1112/2018 of September 7, on the accessibility of public sector websites and mobile applications (hereinafter, Royal Decree 1112/2018), which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to www.tnc.cat

Compliance Status

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and lack of conformity detailed below.

Non-accessible content

The content listed below is not accessible for the following reasons:

a) Non-compliance with Royal Decree 1112/2018:

1.1.1 Non-text content
1.2.1 Audio-only and video-only (pre-recorded)
1.2.2 Captions (pre-recorded)
1.2.3 Audio description or alternative media (pre-recorded)
1.3.1 Info and relationships
1.3.2 Meaningful sequence
2.1.1 Keyboard
2.4.1 Bypass blocks
2.4.2 Page titles
2.4.3 Focus order
2.4.4 Link purpose (in context)
3.3.1 Error identification
3.3.2 Labels or instructions
4.1.1 Parsing
4.1.2 Name, role, value
1.2.4 Captions (live)
1.2.5 Audio description (pre-recorded)
1.4.3 Contrast (minimum)
1.4.4 Resize text
3.3.3 Error suggestions
4.1.3 Status messages

b) Disproportionate burden: not applicable.
c) Content outside the scope of applicable legislation:
There may be office documents in PDF or other formats published before 20 September 2018 that do not fully meet accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 20/09/2020.

The method used to prepare the statement was an evaluation carried out by the accessibility consultancy TOTHOMweb, in collaboration with the accessibility office of the same institution.

Last review of the statement: 20/09/2020.

Comments and contact information – Communications

Accessibility-related communications (Article 10.2.a of Royal Decree 1112/2018) can be submitted through the following contact form.

For example:

• Report any possible non-compliance of this website.
• Inform of any difficulty in accessing the content.
• Make any other suggestion or query related to website accessibility.

These communications will be received and forwarded by the General Directorate of Citizen Services, Department of the Vice-Presidency, Economy and Finance, as the Web Accessibility Unit at the regional level.

Requests for accessible information and complaints

To request accessible information or submit complaints (Article 12 of Royal Decree 1112/2018), you must access the procedure "Accessible content on the web" and select the option "Request accessible information or file a complaint".

Any individual or legal entity may submit complaints regarding compliance with Royal Decree 1112/2018 and request information about content excluded from its scope.

Requests and complaints will be registered in accordance with the provisions of Law 39/2015, of 1 October, on the common administrative procedure of public administrations.

Enforcement procedure

The enforcement procedure established in Article 13 of Royal Decree 1112/2018 can be initiated through the procedure "Accessible content on the web" by selecting the option "Appeal a request".

If a request for accessible information or a complaint has been rejected, or if the response is unsatisfactory or fails to meet the requirements of Article 12.5 of RD 1112/2018, a formal appeal may be lodged in order to:

• Understand and contest the reasons for the rejection;
• Request appropriate measures if the response is not acceptable;
• Explain why the response does not meet the required standards.

An appeal may also be submitted if no response has been received within 20 working days.