1. Our Services
The services offered by the Teatre Nacional de Catalunya (TNC) are the following:

Artistic Programming: Exhibition of performances scheduled for each artistic season.

Educational and Social Services and Complementary Activities: The services offered by the TNC in the educational field aim to integrate the artistic experience into students’ learning processes. In the social field, it seeks to expand content accessibility services so that theatre reaches more people, either as spectators or as participants in creative processes. Regarding the general public, the TNC develops activities around the programming to establish strategies for audience creation and loyalty, and to bring performing arts closer to all citizens.
These can be consulted at: www.tnc.cat

Public Information and Customer Service: Services related to ushering, general information, ticket sales, pricing and discount policies, accessibility services, catering, cleaning, security, and facility maintenance.

2. Access Conditions and General Requirements for the Charter Services
The services offered are universal public services, meaning they are intended for all citizens.
Additionally, services provided in the educational and social fields, or those aimed at specific groups, are subject to the conditions explained in the corresponding information for each service.
Consult: www.tnc.cat

3. Applicable Economic Regime for the Charter Services
To access the artistic programming services and the educational, social, and complementary activity services, it is necessary to pay the corresponding fee, unless they are offered free of charge.
Consult: www.tnc.cat

4. Common Delivery Channels for the Services
Artistic programming and educational, social, and complementary activity services are primarily provided in person. However, some activities within the educational, social, and complementary services are also available digitally, such as TNC Digital:
https://www.tnc.cat/en/learn-and-discover/tnc-archive
or the podcasts:
https://www.tnc.cat/en/podcasts-and-music

As for public information and customer service, they are provided in person at the TNC ticket offices, digitally via the website and email inbox, and by phone.

See: Customer Service.

5. List of Main Services Offered
Artistic Programming
Exhibition of the performances scheduled for each artistic season, ensuring they include the following themes: Catalan and universal heritage, innovation and new Catalan authorship, contemporary theatre, family theatre, dance, and major international productions.
This is a service intended for all citizens.
Consult the artistic season: www.tnc.cat

Educational and Social Services and Complementary Activities
The services offered by the TNC in the educational field aim to integrate the artistic experience into students’ learning processes. In the social field, the TNC seeks to expand content accessibility services so that theatre reaches more people, either as spectators or as participants in creative processes. Regarding the general public, the TNC develops activities around the programming to establish strategies for audience creation and loyalty, and to bring performing arts closer to all citizens.
This service is aimed at direct users (educational centers, teachers, young people and children, and people with disabilities) and the general public.
Consult: www.tnc.cat

Public Information and Customer Service
Services related to ushering, general information, ticket sales, pricing and discount policies, accessibility, catering, cleaning, security, and maintenance of the facilities.
Intended for citizens and direct users of the services.
Consult: Practical information at www.tnc.cat

6. Applicable Regulations
Current regulations: https://www.tnc.cat/en/el-tnc/transparencia/approved-and-current-regulations